Law Squared Launches Tetra Claims: Redefining Claims Management
This week marks the official launch of Tetra Claims by Law Squared, a third-party claims administration (TPA) business backed by global NewLaw firm, Law Squared.
Celebrating the launch of Tetra Claims by Law Squared at Australia House, London. L - R: Richard Basil-Jones, CEO - The Australia-United Kingdom Chamber of Commerce; The Hon Stephen Smith, High Commissioner to the United Kingdom; Rachael Davidson, Director - Law Squared Advisory Board; Sean Hayes, Head - Tetra Claims; Chris Mackinnon, Regional Director - Asia Pacific Middle East & Africa, Lloyd’s of London; Tim Dillon - Agent General to United Kingdom, Commissioner to Europe and Israel, State Government of Victoria; and Chris Coomans - Head of Natural Resources, Howden Surety.
Redefining Claims Administration with Tetra Claims by Law Squared
Led by experienced claims and litigation executive Sean Hayes, Tetra Claims delivers integrated, cost effective, end-to-end claims management – from first notification of loss through to litigation. The business supports UK and Australian insurers, MGAs and corporates managing risk, including those handling claims under excess or deductible layers.
Unlike traditional TPAs that operate separately from legal services, Tetra Claims benefits from direct integration with Law Squared’s specialist insurance litigation team, ensuring a seamless transition from claims handling to litigation.
Demetrio Zema, Founder and Group CEO of Law Squared, explained: “By removing the barriers between claims and litigation, we are offering insurers and corporates a unified approach that preserves critical case knowledge and delivers streamlined outcomes with greater cost predictability.”
Operating exclusively on a fixed-fee model, Tetra Claims provides a clear alternative to the uncertainty of hourly billing. The model delivers enhanced cost control and forecasting for insurers and corporate risk managers, ensuring that all parties involved can more confidently manage claims. Tetra Claims clients gain direct access to experienced claims handlers and legal advisors, enabling a unified workflow designed for efficiency and optimal outcomes.
“Our unique combination of law firm expertise and TPA accessibility, gives insurers and corporates better control, cost certainty, and confidence across multiple jurisdictions,” said Demetrio.
Streamlining Claims Administration with Tetra Claims’ Proprietary Platform
At the heart of Tetra Claims is a proprietary technology claims management platform built on Salesforce. Unlike traditional TPAs that rely on outdated and fragmented systems, Tetra Claims leverages Salesforce to centralise claims data and seamlessly integrates with Microsoft. The ability to create client facing technology integrations eliminates the need to jump between platforms, offering intuitive capability, improved data accuracy and a better claims management experience.
“Our cutting-edge technology improves data integrity, accelerates claims processing, and enhances operational efficiency,” said Sean. “With real-time visibility, automated data collection, and a unified platform, we are able to confidently deliver faster response times and a superior user experience for both insurers and their insureds.” Tetra Claims also provides powerful bordereau and triangulation reporting, ensuring clients always have full transparency and control over their claims data.
Serving Global Insurance Carriers and Australian Corporates
Tetra Claims was unveiled in London last month at Australia House, with support from the Australian UK Chamber of Commerce. The event featured speeches from Australian High Commissioner to the UK, Stephen Smith, and Tim Dillon, Victoria’s Agent General to the UK and Commissioner for Europe and Israel.
The launch marks a significant milestone for Law Squared, which has recently expanded its service offerings from legal services to include legal technology with Cubed by Law Squared, and now to serving international insurance and corporate clients through Tetra Claims.
With operations based in Melbourne, Australia, and London, Tetra Claims is strategically positioned to serve UK and global insurance carriers underwriting Australian risk portfolios, as well as Australian corporates in need of innovative claims management solutions.
For more information:
For media enquiries or to arrange an interview with Demetrio Zema or Sean Hayes, please reach out to: Lisa Malone, Head of Marketing + Communications – Law Squared here.